Questions parents ask us
The things people ring up to ask, answered here so you do not have to.
General
How can I get in touch?
The quickest way is to message us right here, we usually reply fast.
What are your opening hours?
Our hours are on this page. Reach out anytime and we'll get back to you.
Where are you located?
You'll find us on the map, come say hi or message us with any questions.
Appointments
Can I message the doctor if my child gets sick at night?
Yes. Dr Rathi answers parents on WhatsApp for emergencies, and has guided families over the phone when the clinic was closed.
What happens at a first visit?
Dr Rathi takes a full history, examines your child, and explains everything clearly before suggesting any treatment, so bring any past prescriptions or vaccination records with you.
Do you handle vaccinations here?
Yes, all routine childhood vaccinations are given at the clinic, along with guidance on scheduling and what to expect.
About
Does the doctor speak languages other than Hindi and Marathi?
Consultations are also held in English and Telugu, alongside Hindi and Marathi.
My child is anxious about doctor visits, will that be a problem?
No. Dr Rathi takes time with nervous children, keeps them engaged, and most parents find their child settles within the visit.
Visit us
Is the clinic accessible if I have a pram or a wheelchair?
Yes, the clinic has wheelchair-accessible seating and a toilet on site.
Do you take card or UPI payments?
Yes, we accept contactless payments alongside cash.